So on a whim I decided to order some vanity plates for the VW – LMAO WTF. Since the site took the order, I didn’t think twice about it. A week later, I got the registration. A month later – still no plates – no notification of a problem – and I couldn’t look up the status on the website.
So I call them up “Oh they won’t let you have those!” That would’ve been nice. What would’ve been nicer is if they’d have refunded my $43 without having to request it over the phone. Hell, a call about 3 weeks ago saying “NO” would have been nice too.