First, if you’re doing your job, I”m not looking over your shoulder. I’m simply walking past, most likely to deal with someone who is NOT doing their job…
Like the person playing video games, tweeting, and running meebo through https to defeat my firewall block.
Oh wait… I can block all of that?
Guess I’m not looking over your shoulder anymore either.
Last, but certainly not least, if an external customer pisses you off, don’t copy and paste the content of their email and part of their address to your blog, that’s just stupid.