Going to keep track of the life of my Scooby here, starting with its first service appointment.
As I mentioned in a previous post, the brakes on this car (2009 Legacy 2.5i -w- 18k miles) are just about shot. No more than 5 minutes after leaving the dealer on Saturday afternoon, the brake pedal was pulsing severely – indicating very low brakes. I called my salesperson – Howard – who referred me to the service manager – Henry – and said that they would ‘take care of me.’ I’m hoping that means I’m not paying for these brakes, that’s what it should mean since I mentioned to Howard on more than one occasion that the brakes looked low.
Second issue, the radio reception is poor. I can pick up a few stations, but generally speaking its hit or miss. I don’t exactly listen to terrestrial anymore, I mainly rely on my Incredible and its Pandora app for driving music, but it *should* work. At least talk radio still works, I need my daily Limbaugh fix. 🙂 Maybe its the solar flare from this week messing things up? Who knows.
Last issue, I only got the valet key with the car. Howard told me initially that it was the only key, and that a new keyless key would cost $159. The ‘business manager’ who set up my loan was supposed to mention it – did not. At this point I was getting a little overwhelmed with negotiating down my payment and interest rates, so I left the dealership with just the valet key. I didn’t realize that this was the case until I read the manual, and saw that the car is supposed to have 2 ‘master’ keys with keyless entry remotes, as well as 2 tags which provide the serial number for cutting the key as well as the transponder code for programming it into the ‘immobilizer’ system.
I don’t believe I should pay for any of these issues to be resolved since I’ve only had the car since Saturday, we’ll have to wait and see.
I called the dealer at 7:54am and left a voicemail for their service manager, Henry. I’ll be calling back again at 9am if nobody returns the call. Fingers crossed.